Our Client

  • It is the largest sports betting operator in Romania, with massive growth in Poland


  • Manage the day-to-day operational activities in the CRM calendar based on stakeholders’ proposals
  • Ensure the execution and deliverability of emails, push notifications, inbox messages and SMS
  • Collaborate with CRM managers to define and document CRM processes, workflows, and standard operating procedures
  • Monitor and escalate any technical issues or system errors encountered in daily activities, serving as the main point of contact for CRM-related inquiries and support
  • Assist and follow up with the Customer Support team on any issues that may arise
  • Collaborate with cross-functional teams to identify and document business requirements and translate them into CRM functionalities
  • Contribute to improving bonus and CRM tools
  • Ensure bonus and campaign mechanics testing


  • Fluency in English with confidence in oral, written and reading communication
  • Great organizational skills with the ability to prioritize and meet deadlines
  • Excellent attention to detail with the ability to accurately manage and maintain large datasets
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Self-motivated and proactive, with the ability to work independently and as part of a team
  • Ability to adapt to changing requirements and work in a fast-paced, dynamic environment
  • Knowledge of Microsoft Office suite, especially Excel
  • Experience working with CRM systems, preferably in an operational role is a plus but not mandatory

Nice to have

  • Knowledge of Portuguese/Brazilian language
  • Previous experience in marketing / CRM
  • Online gaming experience
  • Experience working with CRM tools
2024 © Hunt Recruitment. All Right Reserved.