A full-lifecycle digital engineering company offering digital advisory through scaled engineering services
RESPONSIBILITIES
The Senior ServiceNow Developer will be responsible for designing, developing, and implementing ServiceNow solutions to enhance and support business processes across the organization
The ideal candidate will have extensive knowledge of ServiceNow modules, including ITSM, ITOM, HRSD, and CMDB, and experience building customized applications within the platform
This role will involve collaborating closely with cross-functional teams, including IT, business analysts, and end-users, to optimize and automate workflows in line with organizational goals
ServiceNow Development: Design, configure, and develop custom workflows, scripts, and applications using JavaScript, HTML, CSS, and ServiceNow development tools
Module Management: Work with key ServiceNow modules such as ITSM, ITOM, HRSD, and CMDB to enhance existing functionalities and support new requirements
Integration: Implement and manage integrations with other enterprise systems and third-party applications through REST and SOAP APIs
Solution Architecture: Collaborate with architects and business analysts to ensure that ServiceNow aligns with the company’s technical architecture and meets business needs
Platform Maintenance & Upgrades: Manage upgrades, patches, and releases while maintaining data integrity and system stability
Performance Optimization: Identify and implement best practices to optimize performance and scalability within the ServiceNow environment
REQUIREMENTS
Experience: 5+ years of experience as a ServiceNow developer with hands-on experience in scripting, configuration, and customization
Demonstrated experience with ITSM, ITOM, CMDB, HRSD, and ServiceNow applications
Technical Skills: Proficiency in JavaScript, HTML, CSS, and ServiceNow development tools
Experience with REST and SOAP APIs for integration
Familiarity with Agile methodologies
NICE TO HAVE
Experience with other ServiceNow modules like ITBM, SecOps, and GRC
Previous experience in managing ServiceNow in a cloud environment
