Our Client
- A leading multi-product content provider to the iGaming industry, offering innovative, regulated and mobile-focused gaming products
- ▪ The company is defining its mission by building a brand that is recognized and respected globally and be persistently conscious of the environment in which it operate
- ▪ The Business Offices are in Gibraltar, Malta and the Isle of Man with development and operational offices in several locations around the world
Responsibilities
- Drive Be “the face” of the Company delivering expert knowledge and superior gaming quality
- ▪ Represent and maintain the Pragmatic Play Brand by consistently adhering to the Company presentation and grooming policy
- ▪ Present all games in the required professional manner, always showcasing exceptional presenting skills in line with the Company performance expectations
- ▪ The ability to engage players and immerse them in the live dealer experience
- ▪ Maintain a professional level of technical proficiency in all games with the ability to always remain fully aware of your performance and ensure compliance with the Pragmatic Play Brand guidelines
- ▪ Carry out all gaming operations in line with the current legislation and to the required company standards of efficiency, security, and customer satisfaction
- ▪ Have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company
Requirements
- Exceptional presenting skills
- ▪ An enthusiastic and positive attitude with an outgoing personality
- ▪ Must be able to maintain high energy levels for the duration of games that require a more animated performance
- ▪ Flexibility of working hours and the ability to commit to 24/7 shifts
- ▪ Must be reliable and have good attendance and timekeeping records
- ▪ Attention to details and excellent people skills are essential as this is a customer facing role
- ▪ Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion