Our client is a leading services company with an extensive history of delivering exceptional solutions to global partners. They are building a specialized team that will be responsible for maintaining and optimizing innovative products used by major US telecom operators
This team will operate within a long-standing collaboration that began in 2002, working closely with one of the company’s key clients to ensure the reliability and efficiency of products critical to telecom operations. The role offers the opportunity to contribute to cutting-edge projects within a dynamic and collaborative environment while being part of a service-driven organization
Responsibilities
Knowledge acquisition: learn assigned product to smallest details, become a good expert in the product
Work closely with the Dev team and other stakeholders to understand the project goals and requirements
Performance Validation Plan and Performance Results documentation
Benchmark and volume testing including execution of monitoring tools and database utilities and interpretation of results
Analyze test results to determine performance impact improvement/degradation
Develop tuning recommendations as needed
Maintain and update performance test scripts as needed
Execute performance tests as needed for client site problem determination/fix validation
3rd party software upgrade testing for performance impact assessment
Perform system testing, regression testing, and performance testing
New feature testing and assessment (as needed)
Work as part of a team in the mainframe environment
Be responsible for the quality of software product
Develop and work with testing documentation
Requirements
At least 5 years of hands-on experience
Good knowledge of IMS (log IMS type 07 and Type 56FA and ABEND analysis, DC Monitor (DFSUTR20), STROBE, Performance Analyzer, IMSASAP/GPAR, ability to read SYSUDUMPs, etc
Performance tuning techniques: OS z/OS Database (IMS, DB2) with focus on IMS tuning
Strong expertise in performance testing and tuning
Strong technical QA experience
Excellent skills in defining, documenting, and analyzing test strategy, test plan, test cases, and test results
Excellent test case execution and troubleshooting skills
Debugging skills and problem-solving abilities to proactively interpret test results, assess risks, and develop mitigations
Strong verbal and written communication skills; ability to work well across teams
Strong analytical skills – understand business processes and issues from business users
Good level of verbal and written communication in English
Telecom Domain will be a plus
Implementation Engineer
Our client
The client we serve is building the next generation cloud platform to power the production, post-production, distribution and monetization of video content, from the camera to the consumer eye
Responsibilities
Client Engagement
Collaborate with clients to understand their business needs and technical requirements
Provide technical guidance and support to clients throughout the implementation process
Solution Configuration
Configure client’s SaaS platform to meet client-specific requirements
Develop custom scripts and workflows to automate and optimize client processes
Ensure seamless integration with client systems and third-party applications
Review and advise infrastructure requirements, such as cloud provisioning, virtualization, media storage, database systems, networking, and security
Efficiency Improvements
Identify and implement opportunities to enhance the efficiency of the implementation process
Create accelerators such as templates, scripts, and tools to streamline and speed up implementations
Continuously evaluate and refine processes to ensure they are as efficient as possible
Testing and Validation
Conduct thorough testing of configured solutions to ensure they meet client requirements
Assist clients in the user acceptance testing (UAT) process
Training and Support
Provide training to clients on the use and capabilities of client’s platform
Offer ongoing technical support and troubleshooting during the implementation phase
Document implementation processes and create user guides as needed
Collaboration and Communication
Liaise with the engineering team to relay client feedback and suggest improvements to the platform
Participate in regular team meetings to share insights and updates on implementation projects
Requirements
Bachelor’s degree in computer science, Engineering, Information Technology, or a related field
5+ years of experience in a technical implementation or similar role, preferably in a SaaS/Platform environment
Experience implementing Enterprise Resource Planning (ERP) systems such as Peoplesoft, SAP, BMC Software, CA Software, etc
Strong understanding of software development methodologies and the software development lifecycle (SDLC)
Strong technical skills, including proficiency in scripting languages (e.g., Python) and familiarity with API integrations
Proficiency in scripting and automation languages
Database experience and basic SQL skills
Basic understanding of Liquid JS and its templating language
Basic knowledge of JavaScript and other web development languages
Proven experience in configuration management, system administration, or related roles
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
Ability to manage multiple projects and priorities in a fast-paced environment
Nice to have
Experience working with implementation companies such as Accenture, Microsoft Consulting Services, Deloitte, IBM, Capgemini, Cognizant, Infosys, PWC, etc
Familiarity with front-end technologies such as HTML, CSS, and JavaScript
Experience with media and entertainment technologies
Experience with mobile or interactive TV applications
Experience with Media Streaming scenarios
Software development experience to help be more specific with defect analysis, diagnosis and interaction with our development teams
.Net Developer
Our Client
A digital leader born from two technology and business-driven consulting companies with more than 20 years of success and experience on the global market. By joining forces, our client delivers the next generation of Digital Transformation & Digital Cloud Experience to enterprises
Our client digitalizes and protects customers, employees, and data. Their customers rely on us to transform their core business processes in a secure way in the digital world
Responsibilities
Develop and maintain backend services and APIs
Work closely with Azure cloud services for deployment and scalability
Conduct thorough testing, debugging, and prompt resolution of software defects
Stay up-to-date with industry trends and emerging technologies
Contribute to code reviews, architectural decisions, and system design
Create high-quality, efficient, and reliable code following best practices
Optimize performance and scalability of backend systems for handling large data volumes
Stay updated on the latest trends and technologies in fintech/crypto and backend development
Build crypto first and secure products to facilitate traditional financial activity, such as payments, transfers etc
Requirements
3+ years of professional experience as a Backend Software Engineer, preferably in the fintech/crypto industry
Strong proficiency in backend programming languages such as C#
A security-first mindset: with good knowledge of common security concepts such as AuthN, AuthZ, SAML, API security, encryption etc
An understanding of crypto concepts such as blockchains, RPCs, self-custody wallets, etc
Solid understanding of RESTful API design principles and microservices architecture
Familiarity with cloud platforms such as Azure
Knowledge of DevOps practices and CI/CD pipelines
Excellent communication and collaboration abilities
DevOps Engineer Atlassian
Our Client
IT service provider located in Bulgaria with a mission to digitalize the core business of their clients
Responsibilities
Support in the construction and further development of customer-specific platforms based on the Atlassian toolstack (focus: Jira Software, Jira Service Management, Confluence)
Support services in the administration and configuration of Atlassian tools (Jira Software, Jira Service Management, Confluence) and expansion through Marketplace Apps
Order-related support of tasks for the operation of cloud-based applications and the administration of the relevant middleware in the context of Atlassian tools
Support in the development of automation for the Atlassian platforms based on cloud/virtualization technologies
Participation in setting up, configuring and commissioning monitoring systems for the Atlassian solutions mentioned above
Requirements
Standard/Senior practical experience in the administration, customizing or operation of Atlassian environments
SCRUM certification is an advantage
Standard or Senior of the Atlassian tools Jira Software, Jira Service Management, Confluence
Standard or Senior knowledge of containerization technologies (e.g. Docker, Docker Swarm, Kubernetes)
Knowledge of at least 2 of the above cloud technologies (OpenStack, openShift, Azure, AWS, Google)
Knowledge of monitoring technologies (e.g. ELK stack, Grafana, Prometheus)
Good knowledge of administration and scripting with Linux
Good knowledge of English
Good knowledge of German
Standard Architect
Our Client
IT service provider located in Bulgaria with a mission to digitalize the core business of their clients
Responsibilities
The IT infrastructure architect works in solution design for highly complex customer inquiries and acquisitions
Internal and customer coordination regarding the solution design, with focus on SAP & Azure
Cost calculation for highly complex solutions
Design of highly complex system architectures
Architectural design of the IT landscape of the client as well as strategic further development of the technology roadmap and responsibility for its implementation
Creation of implementation and operating concepts for the infrastructure components used
Technical support of service delivery management for existing customers and their further development
Checking the integration of customer architecture into the client landscapes
Coaching of architects (focus on Azure & SAP)
Requirements
Distinctive customer-oriented, entrepreneurial thinking and acting, especially at decision-maker/management level
Strongly analytical, systematic and structured way of working
Distinct flexibility, resilience and willingness to perform
Excellent social skills and experience in coaching and knowledge transfer
Excellent presentation and facilitation skills
Excellent and very broad technical understanding
In-depth knowledge of IT system architecture, sound business knowledge, particularly in the area of costs and investment calculation
In-depth knowledge of the software products used in the area of Azure, SAP, network (Cisco), storage (NetApp, IBM, HDS), VMware, operating system (Windows, AIX, Linux)
Confident handling of the MS Office product range
ITIL Expert certification or comparable
Azure Architect
Our Client
IT service provider located in Bulgaria with a mission to digitalize the core business of their clients
Responsibilities
As a Solution Architect Cloud & DevOps, you are able to implement your personal competence in consulting and project success for their customers. They are both contacts and consultants for the setup and further development of cloud solutions, especially in the public cloud environment. You also convince with the ability to advise and implement DevOps concepts
You will support their customers in building innovative architectures in the context of cloud solutions. The creation of multi and hybrid cloud solutions is common practice for you, a private cloud solution is not a challenge. The interaction of services, data, technologies and processes at the center of your actions
You will advise our customers on the planning, design and implementation of cloud solutions based on Microsoft Azure, and you will also support the migration of IT infrastructures and software solutions to the Azure cloud
You create the Microsoft Azure environments in the customer environment and manage corresponding customer projects
Based on your experience in the Microsoft infrastructure environment, you are also able to create hybrid solutions and combine public and private cloud components in a meaningful way
You are very familiar with Microsoft products and solutions, can use them efficiently in solution designs and are also familiar with the associated licensing options
You use your personal network and your excellent contacts to the manufacturer Microsoft to get to know innovations and further developments at an early stage and to be able to cover individual information requirements for your work
You advise the governing bodies and management with regard to IT and cloud architecture
You take over the function and task as partner manager for the manufacturer Microsoft and actively manage the partnership between the client and Microsoft
You manage the identification and implementation of benchmarking and cost minimization measures in the context of cloud solutions and architecture
Management of task forces in the areas of IT operations, cloud technologies and solutions
Requirements
Master’s or diploma degree with adequate professional experience or comparable knowledge and skills
Demonstrable experience in sales and partner management
Very strong experience (at least 5 years) in the area of Microsoft products and technologies (Windows Server, Hyper-V, Active
Directory, Azure, Azure Stack, MS SQL Server, O365, Dynamics365)
Very distinctive experience (min. 5 years) in the context of the licensing of Microsoft products
